Orders & Shipping

Orders & Shipping - How can I track my shipment?

We will send you an email with tracking as soon as your order ships. From there, you can keep an eye on things along the way.

How long does it take for my order to arrive?

Typically all orders ship within 24-48 hours when ordered Monday - Friday. If you place an order over the weekend, it will ship within the next two business days. Orders within the US generally take 4-7 business days to arrive.

What if my product gets lost in transit?

Email our Customer Service Team if you believe your order is lost, and we'll get a new order out to you ASAP. If your order's tracking says delivered but you don't see it, check with a neighbor or around your mailbox. If you still can't find it, let

My product arrived damaged. What should I do?

Let us know what's damaged and we'll send you a replacement. If one of your sachets is damaged, please dispose of the capsules just to be on the safe side.

Do you offer international shipping?

Yes, we are happy to offer international shipping through our partnership with Passport Shipping. Customers outside of the US can now enjoy our products and services with the same level of quality and care that our domestic customers receive. Shippin

What countries do you ship to?

We currently ship to all 50 States in the USA + Canada.

How long will it take to receive my international order?

Shipping times vary depending on the destination. During the checkout process, you will be provided with an estimated delivery date based on your selected shipping method and destination. International orders are typically delivered within 8 -14 busi

Will I be responsible for customs fees or taxes on my international order?

Yes, customers are responsible for any applicable customs fees or taxes. To create the best delivery experience for you, we ship all international orders Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout

Return Policy

Our return policy allows you 30 days from order date to initiate a return. We are committed to ensuring your satisfaction with our products. Our goal is to provide fair and transparent options for refunds. Please review the following guidelines to un